Shipping & Returns

SHIPPING

Processing Time
Each order is prepared with care and typically ships within 2–4 business days.

During launches or high-volume periods, processing times may be slightly extended. Every order is made and packed thoughtfully—we appreciate your patience.

Shipping Time
Once shipped, orders typically arrive within:

• 3–7 business days (U.S. standard shipping)

Delivery times may vary depending on your location and carrier delays.

Shipping Rates
Shipping is calculated at checkout.

We offer free shipping on orders over $75.

Order Tracking
You’ll receive a tracking email as soon as your order ships.

Lost or Delayed Packages
Once your order has been handed off to the carrier, we are not responsible for delays or lost packages. However, if you experience an issue, please reach out—we’re always happy to help.

RETURNS & HAPPINESS GUARANTEE

Returns
Due to the nature of fragrance and body products, we’re unable to accept returns on used items.

Our Happiness Guarantee
Choosing fragrance online can feel personal—we want you to feel confident in your purchase.

If something doesn’t feel quite right, please reach out within 7 days of delivery.

For first-time customers, we offer a one-time courtesy replacement or store credit so you can discover a scent that feels right for you.

Damaged Items
If your order arrives damaged, please contact us within 7 days of delivery with a photo of the item and packaging. We’ll make it right.

Order Support
If you have any questions or concerns, we’re here to help. You can reach us anytime at hello@nurturebodyco.com.

Every product is created with care, and we want your experience to feel just as thoughtful.